Shipping - U.S. addresses only
- Free shipping applies to orders $50 or more .
- For orders under $50, shipping is $5.99.
- Priority Mail and Express Mail are available on all orders.
- Priority Mail rates begin at $7.60. Rates are determined by weight and distance.
- Express Mail rates begin at $18.60. Rates are determined by weight and distance. Express Mail delivery is 1-2 business days. U.S. Postal Service does not make Express Mail deliveries to all addresses on Saturdays so orders placed on Friday before 3:00 pm Eastern time might not be delivered until Monday or Tuesday.
- Packages ship from our office in Colorado, using the US Postal Service.
- Orders received before 3:00 pm Eastern time Monday through Friday are shipped the same day.
- Orders received after 3:00 pm are shipped on the next business day.
- We ship orders Monday-Friday. We do not ship on Saturdays or federal holidays.
Holistic Pet Info ships by USPS or by UPS for large or heavy packages. We send out shipping notifications with a tracking code so that customers can know when their order will be delivered. If your tracking number shows that the package has been delivered and you didn't receive it, please contact the mail courier for help in locating the package.